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Question 1 of 12
1. Question
What team members make up the Front Office Support Team? (select all that apply)
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Question 2 of 12
2. Question
True or False – the Front Office Support team members can take on more than one role as doesn’t have to be specific to just a treatment coordinator, financial coordinator, etc.
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Question 3 of 12
3. Question
What is the goal of the treatment coordinator?
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Question 4 of 12
4. Question
What is the goal of the financial coordinator?
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Question 5 of 12
5. Question
What is the goal of the phone concierge?
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Question 6 of 12
6. Question
What is the goal of the scheduling coordinator?
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Question 7 of 12
7. Question
What is the goal of the check-in rep?
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Question 8 of 12
8. Question
What is the goal of the check-out rep?
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Question 9 of 12
9. Question
What is the goal of a facilitator?
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Question 10 of 12
10. Question
What is the goal of the confirmation rep?
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Question 11 of 12
11. Question
What is the goal of the information validator
a. The goal is to collect but not limited to the following: (select all that apply)
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Question 12 of 12
12. Question
Being aware of the different positions and tasks a front office support team member goes through daily is crucial to grasping all the topics moving forward.
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