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Question 1 of 14
1. Question
Define Treatment Estimate
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Question 2 of 14
2. Question
Whether a patient has or doesn’t have insurance, they will always receive an estimate, but this estimate is never a guarantee as services may change once the provider “opens up” the tooth
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Question 3 of 14
3. Question
What should a treatment estimate display?
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Question 4 of 14
4. Question
What are EOBs designed to help with?
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Question 5 of 14
5. Question
Is an EOB a bill? Please explain & include what it contains
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Question 6 of 14
6. Question
How long should EOBs be saved for?
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Question 7 of 14
7. Question
Please explain ways to discuss finances with your patient.
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Question 8 of 14
8. Question
Explain how you would handle a patient who doesn’t want to pay for their service or says “Send me a bill” Please explain with a complete thought minimum of 5 sentences.
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Question 9 of 14
9. Question
What should be recorded in ledger notations?
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Question 10 of 14
10. Question
When should account alerts be utilized?
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Question 11 of 14
11. Question
Explain what types of alerts you should set up
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Question 12 of 14
12. Question
What does UCR stand for, and define what it is?
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Question 13 of 14
13. Question
Explain how your office fee schedule differs from a UCR
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Question 14 of 14
14. Question
The longer an account goes unpaid, the more likely the patient will never pay the balance
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